Effective date: October 27, 2026
IPADT Home Improvements ("IPADT," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit ipadt.com, submit forms, subscribe to emails, or engage our home improvement services. Please read this policy carefully. By using the website, you consent to the practices described here.
1. Information we collect
Information you provide directly
We collect information that you voluntarily submit through contact forms, quote requests, newsletter subscriptions, unsubscribe requests, and project consultations. This may include your name, email address, project description, service interests, photos of your property, and any other details you choose to share.
Information collected automatically
When you browse our website, certain technical data may be collected through cookies, log files, and similar technologies. This can include IP address, browser type, device identifiers, referring URLs, pages viewed, and timestamps. We use this information to maintain security, analyze performance, and improve user experience.
Information from third parties
We may receive limited information from analytics providers, advertising partners, or social platforms if you interact with IPADT content on those services. We do not purchase personal contact lists for unsolicited outreach.
2. How we use personal information
IPADT uses personal information for legitimate business purposes, including:
- Responding to inquiries and scheduling consultations;
- Preparing estimates, proposals, and project documentation;
- Coordinating trades, deliveries, and on-site work;
- Sending newsletters, maintenance tips, and promotional offers where permitted;
- Processing unsubscribe requests and communication preferences;
- Improving website content, navigation, and form usability;
- Detecting fraud, abuse, or security incidents;
- Complying with legal obligations and enforcing our Terms & Services.
We do not use sensitive personal information for automated decision-making that produces legal or similarly significant effects without human review.
3. Legal bases for processing (where applicable)
Depending on your location, our processing may rely on one or more of the following bases: your consent (for example, marketing emails), performance of a contract or pre-contractual steps (project estimates), legitimate interests (website security and service improvement), and compliance with legal duties (record retention, tax, or safety regulations).
4. Cookies and similar technologies
Cookies are small text files stored on your device. IPADT may use essential cookies required for basic site functionality, analytics cookies that help us understand aggregate traffic patterns, and preference cookies that remember choices you make during a session.
You can control cookies through browser settings. Blocking certain cookies may limit features such as embedded maps or remembered form inputs. We do not knowingly deploy cookies to collect information from children.
5. How we share information
We share personal information only when necessary and appropriate:
- Service providers: Vendors who assist with email delivery, CRM systems, hosting, analytics, or payment processing under confidentiality obligations;
- Trade partners: Licensed subcontractors involved in your project, limited to what they need to perform their scope;
- Professional advisors: Attorneys, insurers, or accountants when required for risk management;
- Legal requirements: Authorities when compelled by valid legal process or to protect rights, safety, and property;
- Business transfers: Successor entities in the event of a merger, acquisition, or asset sale, subject to continued protection of your data.
We do not sell your personal information to data brokers for their independent marketing purposes.
6. Data retention
We retain personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law. Project records, contracts, and warranty documentation may be kept for several years to support service obligations. Marketing lists are updated when you unsubscribe or when addresses become invalid.
7. Security measures
IPADT implements administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. Measures may include access controls, encrypted connections (HTTPS), vendor due diligence, and staff training.
No method of transmission or storage is completely secure. If you believe your interaction with us has been compromised, please contact us promptly at hello@ipadt.com.
8. Your choices and rights
Depending on applicable privacy laws, you may have rights to access, correct, delete, or restrict certain processing of your personal information, as well as the right to object to marketing or withdraw consent.
To exercise these rights, email hello@ipadt.com with sufficient detail for us to verify your request. We will respond within a reasonable timeframe. You may also use our Unsubscribe Email page to stop marketing messages.
9. Children's privacy
Our website and remodeling services are directed to adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, please contact us so we can delete it.
10. Third-party websites and embeds
Our site may include embedded maps, social icons, or links to external resources. Those third parties operate under their own privacy policies. IPADT is not responsible for their practices and encourages you to review their statements before submitting information.
11. International visitors
If you access ipadt.com from outside our primary operating region, your information may be processed in locations where our service providers maintain facilities. We take steps to ensure appropriate safeguards when data crosses borders.
12. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in technology, regulation, or business operations. Material updates will be posted on this page with a revised effective date. We encourage you to review the policy periodically.
13. Contact us
For privacy-related questions, requests, or complaints, contact:
IPADT Home Improvements – Privacy
Email: hello@ipadt.com
Website: ipadt.com
We are committed to working with you in good faith to address concerns about how your personal information is handled.